Yeah, lady. It's a real life crisis.

Woman: "Where are your cross-country skis? I only see downhill."

Employee: "Oh, we don't have cross country this year, we opened too late to have them, but we will next year. Our other stores have them."

Woman: "You should be ashamed of yourselves."

Employee: "I'm sorry."

Woman: "Well, that doesn't help my five year old."

- REI, Schaumburg

-- Submitted by Shamed and Abused