Guy: (on phone) "I need it shipped next day air. Yeah. No. I need it tomorrow. Yes. Next day air. No. NEXT. DAY. Why is this so hard to understand? If you can't get it to me next day, why do you have next day air? Then it's not next day air. IT DOESN'T MATTER WHEN YOU MANUFACTURE THE THING! If you can't ship it today and have it to me by tomorrow it's not next day! No, I will not calm down. I hate you very much right now."
- Aon Building
-- Submitted by Rita